{"id":993,"date":"2020-02-28T16:00:53","date_gmt":"2020-02-28T15:00:53","guid":{"rendered":"https:\/\/comland.com\/project\/empathic-facial-expression-recognition-library\/"},"modified":"2026-04-08T15:55:03","modified_gmt":"2026-04-08T14:55:03","slug":"empathic-facial-expression-recognition-library","status":"publish","type":"project","link":"https:\/\/comland.com\/en\/project\/empathic-facial-expression-recognition-library\/","title":{"rendered":"Empathic &#8211; Facial Expression Recognition Library"},"content":{"rendered":"\n<p><strong>Year:<\/strong> 2015 (core library)<br><strong>Further applications:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>2018 \u2013 Call center analysis (Studio Moderna)<\/li>\n\n\n\n<li>2020 \u2013 Panacea Gaming (teaching emotional expression to children)<\/li>\n<\/ul>\n\n\n\n<p><strong>Technology:<\/strong> Computer vision<\/p>\n\n\n\n<p><strong>Context:<\/strong> EU project and subsequent commercial use<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Within the European project <em>Empathic<\/em> (2015), we developed a <strong>core library for facial gesture recognition<\/strong>, which detected facial expressions in real-time and enabled the interpretation of basic emotional states.<\/p>\n\n\n\n<p>We designed the library modularly, which allowed it to be subsequently used in two completely different, yet technologically related applications:<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>1. Call Centre Analysis \u2013 Studio Moderna (2018)<\/strong><\/p>\n\n\n\n<p>Application of the library for analysing facial expressions in recorded call centre interactions.<\/p>\n\n\n\n<p>Objective: To understand the correlation between employee facial expressions and customer satisfaction, and to support consultant training.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>2. Panacea Gaming \u2013 EU Project (2020)<\/strong><\/p>\n\n\n\n<p>Application of the library in a gamified learning tool for teaching children with autism to recognise and express emotions.<\/p>\n\n\n\n<p>Objective: To create an interactive game that encourages children to recognise and express emotions through rapid feedback and encouragement.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Impacts<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Core library used in two domains (CX analytics, gamified learning).<\/li>\n\n\n\n<li>Accelerated reuse of AI components in various environments.<\/li>\n\n\n\n<li>Demonstration of how research solutions can evolve into practical commercial applications.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Year: 2015 (core library)Further applications: Technology: Computer vision Context: EU project and subsequent commercial use Within the European project Empathic (2015), we developed a core library for facial gesture recognition, which detected facial expressions in real-time and enabled the interpretation of basic emotional states. We designed the library modularly, which allowed it to be subsequently [&hellip;]<\/p>\n","protected":false},"featured_media":994,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"project-tag":[28],"class_list":["post-993","project","type-project","status-publish","has-post-thumbnail","hentry","project-tag-computer-vision"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Empathic - Facial Expression Recognition Library - Comland<\/title>\n<meta name=\"description\" content=\"How we developed our facial expression library and applied it in call centers and a gamified learning application for children\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comland.com\/en\/project\/empathic-facial-expression-recognition-library\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Empathic - Facial Expression Recognition Library - Comland\" \/>\n<meta property=\"og:description\" content=\"How we developed our facial expression library and applied it in call centers and a gamified learning application for children\" \/>\n<meta property=\"og:url\" content=\"https:\/\/comland.com\/en\/project\/empathic-facial-expression-recognition-library\/\" \/>\n<meta property=\"og:site_name\" content=\"Comland\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-08T14:55:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/comland.com\/wp-content\/uploads\/2026\/02\/empathic-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/\",\"url\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/\",\"name\":\"Empathic - Facial Expression Recognition Library - Comland\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/comland.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/empathic-scaled.jpg\",\"datePublished\":\"2020-02-28T15:00:53+00:00\",\"dateModified\":\"2026-04-08T14:55:03+00:00\",\"description\":\"How we developed our facial expression library and applied it in call centers and a gamified learning application for children\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/#primaryimage\",\"url\":\"https:\\\/\\\/comland.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/empathic-scaled.jpg\",\"contentUrl\":\"https:\\\/\\\/comland.com\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/empathic-scaled.jpg\",\"width\":2560,\"height\":1707},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/comland.com\\\/en\\\/project\\\/empathic-facial-expression-recognition-library\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/comland.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Empathic &#8211; 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